I will play Devil's Advocate for a moment and argue that it is a good thing that information can be so expensive - especially the business and legal information which I am somewhat familiar with. After all, if people are accustomed to paying a premium to receive expensive information quickly, they will be more willing to pay a librarian who is adept at finding this information quickly and efficiently. It is probably a good thing if the price of information increases, because then the size of this information marketplace will increase, eventually leading to more jobs in the field and/or better salaries for people with the necessary skills.
On the other hand, I believe that sometimes information is a fundamental human right. In the same way that a child has a right to an education irrespective of the finances of her/his parents, people need access to certain information (and have basic information finding and evaluating skills) to be able to function in today's society. If I were a public librarian or a school librarian, my job would be directly about helping people in this way. As a special librarian who works in a non-public library, my contribution must necessarily be less direct. My first duty is to my particular library and its users (neglecting this duty would lead to me soon not being any librarian at all!). Although I may not able assist with providing access to my library's physical or electronic resources, there is nothing to prevent me from sharing whatever research know how I may have, limited as it may be~